TRAINING PROGRAM

TRAINING PROGRAM


Our 5 day Franchise Management Program includes the following modules
  • Background to Franchising

  • Relationship Building between Franchisor and Franchisee

  • Human Resources and Labour Relations Act

  • Marketing and The Consumer Protection Act

  • Legal requirements within the Franchise System

  • Finance and Operations Disciplines

  • Procurement strategy


For pricing and availability please contact us


TRAINING MANUALS

TRAINING MANUALS

Our hospitality training manuals are designed to target in restuarant personel from the Restuarant General Manager to the Front and Back of House Managers as well as Waiters and Kitchen staff

Hospitality Training Manuals
  • Coaching & Mentoring

  • Creating a WOW Experience

  • The Customer is Why

  • Handling Customer Complaints

  • Pre-Shift Meeting

  • Balanced Scorecard

  • HR Manual/Industrial Relations

  • How to Marketing your Restuarant

  • Front of House Manager

  • Back of House Manager

  • The Role of the Waiter

  • Salad Maker

  • Sandwich Maker

  • Scullery

  • The Griller

  • The Baker

  • Fundamentals of Finance

  • Improving Employee Performance

  • Restaurant Manager Training



Franchising Made Easy 2016